We are excited to introduce Bouke Hoving – Global Chief Information Officer Wholesale Banking at ING, who will deliver a keynote on global operating model changes. With a focus on standardization, centralization, globalization, and distribution, Bouke will guide us through the complexities of these shifts. He will share his insights on how organizations can navigate these changes effectively, ensuring alignment with both long-term goals and immediate needs. Join us as Bouke discusses the strategies and lessons learned in optimizing global operations.